Privacy Policy
Last updated: 12 November 2026
This notice explains how Baoding Shida Weighing System Co., Ltd. (SHIDA GROUP, “we”) handles information collected through www.shidascale.com and our business inquiry forms. For privacy questions, contact info@shidascale.com.
Information we collect
When you contact us, we collect the information you provide: your name, company, email address and, where supplied, phone number, country or region, product interest, project requirements and reference files. Different forms request different fields; optional fields and file uploads are not needed to send a basic inquiry.
An inquiry also records its submission time, IP address, browser and device information, and the page URL from which it was submitted. That URL may include query parameters, such as a campaign or referral suffix. Our hosting and security services may process technical request information to deliver the website and protect it from abuse. Please submit only files and contact details you are authorized to share, and avoid unnecessary sensitive information.
How we use information
We use inquiry details to respond to your request, assess equipment or system requirements, prepare quotations, provide requested technical support and maintain related business correspondence. Technical information helps us deliver messages, troubleshoot failures and prevent spam or misuse. Sending an inquiry does not subscribe you to a marketing mailing list.
Storage and service providers
Inquiry records and uploaded files are stored with our website service, and inquiry notifications are delivered to our business mailbox. Authorized personnel and service providers may process the information needed to operate hosting, email delivery and security. Our website uses Hostinger hosting, Alibaba Cloud enterprise email for outgoing delivery, Tencent enterprise email for our receiving mailbox, and Cloudflare Turnstile for spam protection. These services may process information in locations outside your country.
Cloudflare Turnstile checks technical signals, which may include your IP address and browser or device characteristics, to distinguish legitimate requests from automated abuse. Read Cloudflare’s Turnstile Privacy Policy for details. We may also disclose information when required by applicable law or to address security incidents.
Cookies and browser storage
The website uses session storage to remember whether its opening animation has already been shown in your browser tab. Website administration and security services may use necessary cookies or similar technical storage. We have not enabled visitor analytics or advertising tracking on this website. You can manage cookies and site storage through your browser settings; some security or form features may be affected.
Retention and security
Inquiry information may remain in our website records, business mailbox and service backups for as long as needed to handle your request, maintain relevant business records, resolve issues or meet applicable obligations. Retention depends on the purpose and type of record. We use HTTPS for website transmission and restrict administration to authorized access, but no transmission or storage system is completely secure.
Your choices and requests
You can choose not to provide optional information. To ask about your inquiry records or request access, correction or deletion, email info@shidascale.com. Include enough information for us to identify the inquiry; we may need to verify your identity before acting. We will assess your request under applicable requirements, including any records we must retain. You may also have additional rights or a right to contact your local data protection authority, depending on the law that applies to you.
Contact and updates
Baoding Shida Weighing System Co., Ltd.
No. 99 Hemu Road, High-tech Zone, Baoding, Hebei, China
Email: info@shidascale.com
We may update this notice when our website or information handling changes. The date above identifies the latest version.